FAQ
Frequently Asked Questions
What kind of products do you sell?
We curate a tight edit of clothing, accessories, and lifestyle pieces that feel modern, effortless, and a little bit indulgent. Think everyday staples with a boutique twist.
How often do you add new arrivals?
New pieces land often and in limited runs. We keep the collection fresh and intentional, so if something catches your eye, don’t wait too long.
Are your items true to size?
Most styles run true to size, with any special fit notes listed on the product page. If a piece is oversize, fitted, or cut small, we’ll tell you so you can choose with confidence.
Do you offer size charts or fit help?
Yes. You’ll find size details and fit notes on individual product pages whenever they’re available. Still unsure? Reach out and our team will happily help you choose your best size.
How long does shipping take?
Each order is carefully packed and usually ships within a few business days. Delivery time then depends on the shipping method you select at checkout and your location.
What is your return policy?
Because many of our pieces are limited and specially sourced, returns are accepted on eligible, unworn items within the time frame listed in our return policy. We always recommend reviewing that page before placing your order.
Can I exchange an item for a different size or color?
Exchanges depend on availability, as quantities are often small. If we don’t have your preferred size or color in stock, we’ll follow the options outlined in our return policy, such as a refund or store credit where applicable.
Can I cancel or change my order after it’s placed?
We start processing orders quickly to get them to you as soon as possible, so edits and cancellations are not guaranteed. If you need to make a change, contact us right away and we’ll do our best.
What payment methods do you accept?
We accept major credit and debit cards, along with any additional secure payment options shown at checkout.
Do you offer gift cards?
Yes, if gift cards are available in our shop, they’re a perfect choice when you want to let them choose. Digital gift cards are delivered by email and can be redeemed at checkout.
Will sold‑out styles be restocked?
Sometimes. Select bestsellers may return, but many pieces are intentionally limited. For first access to restocks and new drops, join our email list if available.
Do you ship internationally?
International shipping may be available depending on your location. If we ship to your country, you’ll see options, rates, and estimated delivery times at checkout.
How can I contact customer care?
You can reach our team through the contact page or by email with any questions about sizing, orders, or styling. We’re here to help you love what you buy.